Shipping policy


IMPAC Inc’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days

All deliveries are during business days and can be impacted by our carries Covid 19 response. Since March 26th UPS have stated that they can no longer back delivery times with their money back guarantee.

Shipping rates and delivery estimates

Shipment methodEstimated delivery timeShipment cost
UPS Ground5-14 business days$ depends on Item
UPS Next Day1-2 business days$ depends on item

Shipment to P.O. boxes or APO/FPO addresses

We cannot ship to PO boxes

Shipment confirmation and order tracking

Your tracking number usually arrives within 5 minutes of order being placed.

Customs, duties, and taxes

IMPAC Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


IMPAC Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Please contact us for clarification

Returns Policy

Returns please contact the office on