SHIPPING POLICY
IMPAC Inc’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days.
All deliveries are during business days and can be impacted by our carries Covid 19 response. Since March 26th UPS have stated that they can no longer back delivery times with their money back guarantee.
Shipping rates and delivery estimates
Shipment method | Estimated delivery time | Shipment cost |
UPS Ground | 5-14 business days | $ depends on Item |
UPS Next Day | 1-2 business days | $ depends on item |
Shipment to P.O. boxes or APO/FPO addresses
We cannot ship to PO boxes
Shipment confirmation and order tracking
Your tracking number usually arrives within 5 minutes of order being placed.
Customs, duties, and taxes
IMPAC Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
IMPAC Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
Please contact us for clarification
Returns Policy
Returns please contact the office on
503-581-3239
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